Terms and Conditions qpay44 – Complete Guide for Members

Please read and understand the qpay44 Terms and Conditions carefully before registering or using our platform. This document outlines your rights and responsibilities as a member.

Last updated: 1 January 2026
Member Protection
Complete Guide
Bahasa Melayu
Account Eligibility

Only individuals aged 18 and above are eligible to register an account at qpay44. Each player is permitted to hold only one active account at any given time.

Deposit & Withdrawal

Minimum deposit RM 10 and minimum withdrawal RM 30. All transactions are processed securely through local payment methods approved by qpay44.

Bonus Terms

All bonuses are subject to the specified wagering requirements. Bonuses are non-transferable and may only be used on eligible games within the stated period.

Account Security

Members are responsible for keeping their account password confidential. qpay44 will not be held liable for any losses resulting from a member's own disclosure of their password to a third party.

Prohibited Activities

Any attempt to manipulate the system, use automated software, or engage in fraud will result in immediate account suspension and balance forfeiture without notice.

Dispute Resolution

Any complaint or dispute must be reported to the qpay44 support team within 30 days of the incident date. qpay44's decision is final for all game-related disputes.

Effective Date: 1 January 2026
1

Acceptance of Terms and Conditions

Welcome to qpay44. By registering, accessing, or using the qpay44 platform in any capacity, you hereby acknowledge that you have read, understood, and agree to be bound by all Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and qpay44 ("Platform" or "Company"). If you do not agree with any part of these terms, please stop using the qpay44 platform immediately.

Qpay44 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page from time to time to ensure you are always aware of the latest changes. Continued use of the platform after any changes are published will be deemed as your acceptance of the updated terms.

Important: This document has been translated into Bahasa Melayu for the convenience of Malaysian members. In the event of any discrepancy between the Bahasa Melayu version and any other language version, the English version shall prevail and be binding.

2

Account Registration and Management

To use qpay44 services in full, you are required to register a valid account. The following conditions must be met during and after account registration:

  • You must be at least 18 years old or the legal age of majority in your jurisdiction of residence, whichever is higher.
  • Each individual is only permitted to register and maintain one active account only. Holding more than one account (whether in your own name or another person's name) is strictly prohibited.
  • All information provided during registration must be accurate, complete, and up to date. qpay44 reserves the right to request identity verification documents (KYC) at any time.
  • You are fully responsible for ensuring the registered bank account is in your own name. Withdrawals will only be processed to an account registered under the same name as the member.
  • Qpay44 reserves the right to suspend or close any account found to have provided false information without any prior notice.
  • Your account password is your sole responsibility. Do not share your password with anyone, including the qpay44 support team. Our team will never ask for your password.

A KYC verification process may be required before your first withdrawal is processed. Documents that may be requested include a copy of your identity card (MyKad), bank statement, and proof of current address. This process is a standard security measure to protect your account from unauthorised access.

3

Deposits and Withdrawals

Qpay44 supports a wide range of popular payment methods in Malaysia for member convenience. All financial transactions are processed through secure channels with 256-bit SSL encryption.

  • Minimum deposit: RM 10 per transaction. No maximum daily deposit limit is set for regular members, subject to review.
  • Minimum withdrawal: RM 30 per transaction. Withdrawals will be processed within 1–5 minutes for eligible payment methods.
  • Accepted payment methods include: FPX, Touch 'n Go eWallet, GrabPay, interbank transfers from local banks, and approved debit/credit cards.
  • Withdrawals will only be processed to a bank account or digital wallet registered in the same name as the qpay44 account holder.
  • Qpay44 does not charge any processing fees for deposits or withdrawals. However, your bank or payment provider may impose their own charges.
  • If suspicious activity is detected, qpay44 reserves the right to hold withdrawals until the investigation is complete. Members will be notified via email or live chat.
  • All deposits made are final and non-reversible, except in circumstances recognised by qpay44 as a clear technical error.

Reminder: qpay44 is not responsible for any delays caused by banks or third-party payment service providers beyond our control.

4

Bonuses, Promotions, and Wagering Requirements

Qpay44 offers a wide range of exciting bonuses and promotions for new and existing members. All bonuses are subject to the specific terms stated in each promotional offer.

  • Each bonus has a wagering requirement that must be met before any withdrawal from the bonus balance is permitted. Wagering requirements are typically between 10x to 30x the bonus amount received.
  • The welcome bonus is only available to new members who have never made a deposit at qpay44 before.
  • Each promotion has a validity period as specified. Any bonus not used within that period will expire automatically without any compensation.
  • Qpay44 reserves the right to withdraw or cancel any bonus if there is evidence of misuse, fraud, or an attempt to exploit the bonus system.
  • Bonuses cannot be transferred to another member and cannot be directly converted to cash without fulfilling the specified wagering requirements.
  • Using multiple accounts to claim the same bonus is strictly prohibited and will result in the immediate closure of all accounts involved.
  • For more details on current promotions, please visit the Promotions qpay44.
5

General Game Rules

All games on qpay44 are operated using a random number generator (RNG) certified by a recognised independent auditing body. The outcome of every game is final and cannot be disputed unless there is clear evidence of a technical failure.

  • Members play at their own risk and qpay44 makes no guarantee of wins in any game.
  • In the event of a technical disruption during a game, qpay44 will review server records and restore affected wagers based on verified data.
  • Minimum and maximum betting limits are set for each game and are subject to change from time to time without prior notice.
  • Qpay44 reserves the right to suspend or void a game if a serious technical issue arises that could affect the fairness of that game.
  • Any attempt to exploit technical vulnerabilities or "bugs" in games for an unfair advantage is prohibited and may result in account closure.
6

Prohibited Activities

To ensure the safety and fairness of all members, qpay44 strictly prohibits the following activities on our platform:

  • Using automated software, bots, scripts, or any technological tools to automate gameplay or transactions.
  • Engaging in money laundering or using qpay44 as a channel for illegal financial activities.
  • Sharing, selling, or transferring your account to any third party under any circumstances.
  • Using another person's credit card or bank account to make deposits or withdrawals.
  • Colluding with other players to manipulate game outcomes, particularly in games involving player-to-player interaction.
  • Registering an account using a false identity or another person's information without authorisation.
  • Spreading content that is offensive, threatening, or damaging to the reputation of qpay44 or other members on the platform.

Violation of any of the above prohibitions will result in immediate account closure, forfeiture of all balances (including wins), and qpay44 reserves the right to pursue appropriate legal action if necessary.

7

Account Closure and Suspension

Whether at the member's own request or at qpay44's discretion, an account may be closed or suspended under the following circumstances:

  • At the member's request: You may close your account at any time by contacting the qpay44 support team. Any valid cash balance will be returned upon completion of the verification process.
  • Self-exclusion: Members who feel they need a break from playing may apply for a temporary or permanent self-exclusion through the Responsible Gaming.
  • At qpay44's discretion: qpay44 reserves the right to suspend or close an account without notice in the event of a Terms and Conditions violation, suspicious activity, or for valid operational reasons.
  • Accounts inactive for more than 12 consecutive months are subject to a monthly administrative fee of RM 5 until the account balance reaches zero or the account is reactivated.
8

Qpay44 Limitation of Liability

Qpay44 provides a platform to high technical standards; however, there are certain limitations to our liability that you should be aware of:

  • Qpay44 is not liable for any financial losses incurred by members as a result of legitimate game outcomes.
  • Qpay44 is not liable for service disruptions caused by factors beyond our control, such as internet outages, power failures, or natural disasters.
  • In cases where qpay44's liability is acknowledged, the maximum compensation claimable shall not exceed the total net deposits made within the 30 days prior to the incident.
  • Qpay44 does not guarantee that the platform will always be free from technical errors or disruptions, but we strive to minimise any service interruptions.
9

Privacy and Personal Data Protection

Qpay44 takes the protection of each member's personal data seriously. The collection, use, and storage of your personal data is carried out in accordance with the qpay44 Privacy Policy, which can be read in full on the Privacy Policy page.

  • Your personal information is used solely for identity verification, processing financial transactions, and improving your platform experience.
  • Qpay44 does not sell, rent, or disclose members' personal information to third parties for marketing purposes without member consent.
  • All data is stored on secure servers with full encryption. Access to member data is restricted to authorised personnel only.
  • By registering at qpay44, you agree to receive account-related communications and promotional offers via email. You may unsubscribe at any time.
10

Amendments to Terms and Conditions

Qpay44 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes will take effect immediately upon publication on this website.

For major changes that materially affect member rights, qpay44 will endeavour to provide at least 7 days' notice before the changes take effect, via email or an in-platform notification. It is your responsibility to check this page periodically. Continued use of the platform after any changes are published constitutes your acceptance of the updated terms.

11

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the qpay44 support team, available to assist you at all times:

  • Live Chat: Available 24/7 directly on the qpay44 platform
  • Email: [email protected] (text display only)
  • Response Time: We aim to respond to all enquiries within 24 hours

For frequently asked questions, please visit the FAQ page, which contains answers to most common qpay44 member enquiries.

These Terms and Conditions are governed by applicable law and any disputes will be resolved in accordance with the procedures established by qpay44. By using the qpay44 platform, you confirm that you have read and understood all terms stated herein.

Ready? Join qpay44 Now!

By understanding our Terms and Conditions, you are now ready to enjoy the best entertainment experience alongside over 500,000 qpay44 members across Malaysia.

Bahasa Melayu